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Professional Services Automation: Everything You Need In One Solution

Professional Services Automation engages the core components of your business and consolidates them into one, this allows the most necessary operations to be run through one central platform. PSA software becomes the heart and the engine of your business. It becomes a single resource for all your key operational items. Not only does it organize, but it will consolidate processes streamlining your business from top to bottom.


In our experience, we notice the same recurring issues in how service businesses operate, preventing them from growing and increasing revenue as a business. One of the legacy and still current problems with professional services firms is that they’re often very manual in how they operate, both in terms of back-office and front office administration. There can also be something of a disconnect between the front and back office, making them inefficient as a business.

PSA software is more than just a handful of features grouped together and integrated into one solution. PSA has an underlying business process infrastructure that provides a structured and standardized approach to the delivery of services. PSA software enables you with real-time visibility of your business processes, which in turn, improves, eliminates and streamlines the way in which your team operates.

Below are 5 ways using a connected solution like PSA software can help your business streamline...

Connect collaboration amongst teams

Good PSA Software combines all departments, offering an effective and natural destination for communication, organizing and collaboration across the team on a project level or a full business level. With PSA software you can easily move tasks between projects, assign people, upload assets as files, comment and get the right eyes on the matter. It’s quick, easy, and done within one simple system allowing your team to increase productivity.

Automatic invoicing and insights

PSA software can automatically generate your invoices based on client projects. This will save you a substantial amount of time and improve the accuracy, and speed of your invoicing process. PSA software helps you notice outstanding invoices associated with clients and help you chase payments before you proceed with projects. All your financial data is available in one solution in real-time. Now you can picture a world where chasing invoices no longer hurts productivity.

Managing Resources

Like most businesses, you will often have to work with limited resources at your disposal. As a result, many people are assigned to several tasks at once. Lack of visibility is the main cause of this for most businesses. With PSA software you will have access to a central dashboard view of your entire business's resources. This allows you to ensure that the right resources are working on the right projects, based on real-time project timelines as the project evolves.

Managing Decisions

Again, like most businesses your resources are often spread over multiple projects and teams at any one time. This is counterproductive as it makes it difficult for your team to get the right information in front of you and other management at critical times. As a result, you end up playing a guessing game on decisions and hoping for a good outcome. PSA software provides critical project insights necessary to track actual service delivery performance. Guided analytics will give you and your team a trusted foundation for informed decision making.

Data-Driven Decision Making

Incorrect or uninformed project decisions is a huge time waster and a risk for your service firm. PSA software contains all your relevant information around a project in one unified solution. Any updates or changes made are global across the PSA solution giving all your resources access to view the changes avoiding manual edits. Additionally, PSA software enables your resources to track all of your projects: you can view historical costs, risks, and pay-offs in order to get better insights on how to price in the future. Information is key for effective management of your service firm, and PSA software provides the answer!

PSA software keeps all data, modules, and business departments available and connected in one place, allowing for prompt and intelligent workflows. PSA Software can go even one step further by integrating with third-party accounting systems, like Quickbooks and others giving you the ability to integrate all disparate systems together for one singular data center for everything. PSA software becomes the heart and the engine of your business. It becomes a single resource for all your key operational items. Not only does it organize, but it will consolidate processes streamlining your business from top to bottom.

Trial the PSA Software Built by Service Professionals for Service Professionals!

CrossConcept Continuum goes beyond traditional PSA solutions available today by incorporating cutting-edge UI technology making the solution more user-friendly, resulting in fewer clicks within the solution and time spent logging data. CrossConcept Continuum has been built from the ground up to integrate with all major accounting systems to seamlessly synchronize projects and accounting within one unified system.

Our innovative PSA solution allows organizations to maximize profitability b integrating connecting projects and financial accounting, enabling you to manage all stages of your project from conception to completion and deliver on your promises.


CrossConcept has decades of experience helping service organizations automate their processes. Clients have ranged in size from a handful of people to over thirty

thousand. The founder's and team’s real-world experience is what drove and shaped the creation of CrossConcept Continuum.

Our solution is a simple, yet powerful PSA solution built with the end-user in mind - fast, flexible, powerful, and user-friendly! We are offering all new clients a free 2-week trial with no contract obligations. This is a great opportunity for any business to try out the solution and decide if PSA software is for you!

To book a free 15-minute consultation, email: or call: 1-888-528-3898 x110.

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