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Digital IQ Achieves a Minimum Saving of 20 Hours per Week Using CrossConcept Continuum PSA!

"It was affordable while also offering a lot of features. It's fit for our workflow and struck the right balance of capability and cost.  The CrossConcept Continuum team was also very helpful and knowledgeable, which gave me confidence we would be able to successfully implement. Everything is now all in one. We can easily manage all our projects across multiple areas."
- Lisa Estrada, PMO Manager, Digital IQ


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Digital IQ Background

Digital IQ leads talent with a strong social and commercial purpose. Their shared vision is to rapidly realise value for organisations, shifting from the old-style agency and consulting handbook in favour of a delivery first partnership mindset.


Digital IQ apply a hybrid approach to delivering value from data – combining data engineering and software solution development together with world class consulting to provide real incremental value and impact. ​This puts them in a unique position to partner with brand teams to realise value from data avoiding indefinite outsourcing, their belief is that by enabling internal maturity and growth their relationship will evolve too, beyond the original use case…so data operations retainers is not really their focus - it’s enablement.


Digital IQ was set-up to make a real difference to people’s lives as well, so they invest a large proportion of their profits into community outreach projects, data specific initiatives getting disadvantaged young people into data. Digital IQ grow fresh talent through transferring their knowledge and building the future data engineers, scientists, and AI Assisted Analysts. 


Learn more about Digital IQ here

The Problems Faced 

Digital IQ faced the following issues on a daily basis:


  • Too many documents and systems to get reports sent out correctly and on time


  • No solid solution in place to effectively streamline the management of resources and projects in one integrated solution

  • Lack of transparency in day to day operations of the business

Lisa from Digital IQ said, “We needed to Consolidate several programs (Excel, Teamwork, Harvest) into a single streamlined solution to handle project management, workflow, payroll, and billing all in one place"


Digital IQ needed a single unified system to help them automate as a business and focus on what matters. Lisa added, "We evaluated a total of thirteen other PSA solutions and selected CrossConcept Continuum PSA as the preferred solution."

How CrossConcept Continuum Helped

Digital IQ now benefits from a number of new advantages, such as:


  • Time savings in status reports and more accuracy and transparency


  • Everything is now all in one. Digital IQ can easily manage all their projects across multiple areas in real-time

  • Tight management of resources and projects across the team


  • Already seeing cost savings of 20 hours a week from project status reports


Lisa from Digital IQ added, "CrossConcept Continuum is increasing transparency and project status awareness while streamlining operations. ​CrossConcept Continuum offers ease of use, fantastic reports, all in one solution that fits our needs and price point. Implementation was fast and easy to do!"

​​"Ease of use, fantastic reports, all in one solution that fit our needs and price point."

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