CrossConcept Continuum PSA for Resellers
Established in 2010, CrossConcept is Canadian software technology company offering a B2B professional services automation (PSA) solution - Continuum PSA - winning multiple prestigious awards (https://continuumpsa.io). We have large reputable clients in Canada, USA, and the UK. We've excelled in our current markets and are looking to grow in the middle east and internationally by partnering with strong champions looking to grow their portfolio with our lucrative and ongoing revenue model.
Who We Are:
With 30 years experience designing enterprise solutions, I co-founded CrossConcept in Toronto. We started as service company selling and implementing world-class project management solutions, working with global fortune 500 companies like Hitachi, GE, and AT&T.
Our focus shifted to implementing enterprise PSA into small and medium enterprises (SME), but the consistent feedback was these solutions were too expensive and complex. Seeing this serious need, we developed our own enterprise-class PSA solution and priced it for the SME market basing the functionality on our extensive expertise across diverse industries going hand in hand with customer feedback. (Video - Continuum Overview)
We Are Profitable:
We provide a lucrative recurring revenue model to our partners:
License margins of 25-50%
Earn recurring monthly revenue on current clients that compound with each new client (snowball revenue affect)
Services margins of 70% (or outsource to our team)
Implementations • Customizations • Training • Localization
We fully train our partners with a thorough onboarding process
Our Very Unique Approach:
Continuum has a full breadth of functionality:
Customer Relationship Management (CRM): unlike other PSA solutions, our clients manage their entire sales pipeline in a single solution.
Financials: revenue recognition functionality provides advanced financial tracking – the only PSA solution on the market to offer it.
Time & Expense Tracking: time tracking becomes an effective time management tool instead of a necessary evil. (Timesheet, Stop Watch, & Scheduling)
Project Management: real time and accurate project status is maintained throughout the project life cycle. (Gantt Chart, Project Hours Planning)
Resource Planning: clients know exactly how profitable and utilized their team is in real time. (Red/Yellow/Green Resource Planning Dashboard)
Invoicing: the invoice cycle is reduced from days to hours with built in workflow. Send invoices & interface to financial tools like QuickBooks.
Dashboards & Reports: flexible reporting provides real time info on project & resource profitability, utilization, and financial forecasts.
We created our own signature 9 step implementation plan. In just 8 weeks, clients go live with a best practice-based project delivery solution tailored to their business and industry. (Video - One Solution. Best Practice Project Delivery.)
Software Advice ✭✭✭✭✭
G2 Crowd ✭✭✭✭✭
FinancesOnline: Rising Star Award, Great User Experience Award
SoftwareWorld: Top Rated PSA Software Award
GoodFirms: Top Project Management Software Award
CrozDesk: Happiest Users Award
Our Continuous Improvement:
Taking direct client feedback we improve the product in regular quarterly releases. Some of our upcoming enhancements include:
Open API • Self Service Reporting Module • Expand integrations into leading applications such as Stripe, Square, Business Dynamics, and Salesforce
Our International Expansion Plan:
Using a proven and secure technology stack of Linux, Apache, PHP, and Oracle MySQL hosted on Microsoft Azure cloud services, we have hosted servers in Canada, USA, and the United Kingdom and plan to expand to APAC, Europe, and the Middle East to support our partners internationally.
Brian Pavlidis, President, Net-2-Net
“Continuum PSA makes it easier for me to do my job. We achieved monthly savings of 18.5% on time we previously spent on several outdated methods like legacy systems and spreadsheets.”
Graham Finney, CFO, Performance Analytics
“Continuum PSA was the only product that reliably met ALL my criteria: multi-company, multi-currency, multi-tax, good reporting, flexible and easy to use, and provides an integration with QuickBooks that’s essential for our business.”
Michiko Neilsen, GSS Operations, Hitachi
“CrossConcept’s PSA provided business consulting that helped us quickly achieve our objectives. The team’s deep knowledge of PSA and open and collaborative approach were vital to develop complex logic and supporting reports.”