The Silent Profit Killer: Calculating the Real Cost of Disconnected Time Tracking
As a service delivery lead, you’re practically hardwired to focus on billable utilization. It’s the metric we all live and die by. We track it, we report on it, and we have those "gentle reminder" conversations with consultants who are behind on their timesheets. But I’m going to let you in on a secret I’ve learned over 30 years in this business: obsessing over billable hours alone is like trying to fix a leaky bucket by only watching the water level. You’re focused on the sy
Beyond Burnout: How Your Resource Management Strategy Doubles as a Retention Tool
I’ve been in this business for thirty years, and I’ve sat through more than my fair share of exit interviews. A top-tier consultant, one of your best, is leaving. When you ask why, the answer is almost always a variation of the same theme: "a better opportunity" or "a significant pay increase." We nod, wish them well, and then turn to HR to benchmark our compensation packages. But what if the money is just the easiest, most professional-sounding excuse they can give? What if
Billion $ Mistake: How Non-Standard Processes Lead to Inefficiency
When your process is so "custom" your team needs a decoder ring to follow it! Professional services project management thrives on...
From Lead to Delivery: Ensuring CRM Opportunities Translate into Successful Projects
When CRM hands the baton but project delivery is still tying their shoes - time to sync up! Customer Relationship Management (CRM)...
CrossConcept & Trebor Consultants Announce Strategic Partnership - A New World Class Continuum PSA/PPM Solution Partner
CrossConcept and Trebor Consultants announce a partnership to deliver a world-class PSA/PPM solution to streamline project delivery for...
TrueProject & CrossConcept Announce Strategic Partnership to Enhance Project Management Solutions
August 21, 2024 — TrueProject, industry leading provider of advanced predictive project management software, is excited to announce a...
Opportunity to Outcome: Streamlining Client Journey from CRM to Project Completion
In today’s competitive business environment, the journey from identifying an opportunity to successfully completing a project is crucial....
Data Silos to Data Synergy: Strategies for Connecting CRM with Project Execution
In today's fast-paced business environment, the seamless integration of Customer Relationship Management (CRM) systems with professional...
The Missing Link: How CRM-Project Management Alignment Drives Business Growth
In today’s fast-paced business environment, organizations constantly strive to improve efficiency and drive growth. One of the...
Bridging the Gap: Integrating CRM & Project Management for Seamless Operations
In today’s dynamic business landscape, where customer expectations are ever-evolving, bridging the gap between Customer Relationship...
